360 Degree Feedback

Quality in Focus

Your Path to Targeted 360 Degree Feedback

Poorly conducted 360-degree feedback carries the risk of misunderstandings and incorrect conclusions, which can lead to undesirable developments. With our many years of experience, scientific expertise and proven processes, we guarantee the highest quality and accompany your feedback project to success.

Our scientifically based and valid process offers result-oriented 360-degree feedback that enables managers and other employees to specifically develop strengths, identify areas for development and correct unfavorable behavior in a timely manner.

The following requirements are crucial for successful 360-degree feedback:

• The anonymity of the respondents is maintained
• Results are discussed with the manager and in the team
• The focus is on changeable behavior, not on personal characteristics
• Answers are interpreted by concrete reference
• Clear goals and improvements are agreed
• Managers receive accompanying coaching for implementation if required

Brief Overview

360 Degree Feedback Process

• Contract processing agreement: Before we begin, we clarify the data protection framework conditions with a detailed coordination of the contract processing agreement.
• Questionnaire development: Together with our customers, we develop the feedback questionnaire or adopt existing templates.
• Questionnaire programming: The questionnaires are technically implemented in our system.
• Determination of perspective groups: Together, we define the relevant perspective groups, e.g. feedback on superiors, colleagues, employees and customers, etc. Minimum numbers of participants (evaluation limits) are then determined, which should also ensure anonymity and meaningful results. The feedback from the manager is usually always an individual evaluation, as is the self-assessment.
• Participant data management: We provide a template or website on which the feedback givers and recipients are entered. We then import the data into our Cubia system.
• Coordination of invitations: The content and timing of the email invitations and reminders are coordinated with the customer.
• Test mailing: Before the official start, a test mailing is carried out to check access.
• Implementation of the feedback: The feedback round begins with the sending of an email invitation, including the later sending of reminders to people who have not yet participated. Our customers are given a link that allows them to track the participation rate.
• Evaluation: Once the feedback has been completed, the data is calculated and the report is prepared.
• Report creation: The results are made available in clear and easy-to-understand reports via the Cubia Tresor download portal.
• Feedback and coaching sessions: Finally, our experts offer – depending on the booking and the service point in the offer – individual feedback and coaching sessions to interpret the results and identify development potential.
• Additional services: Summary reports from several groups of participants are possible, as are follow-up workshops such as “Train the Trainer”.